Changing your world with Technology

FAQs

General

What brands do you work with?

We work with and can design, install, and maintain a solution using all leading brands in our industries.

Cabling

What is structured cabling?

Structured cabling is the communication backbone of a company, running information pathways to and from different areas of your business. Just as your eyes, ears, mouth, hands and nervous system are controlled by your brain; your companies video, audio, security, and data systems run through one or more control centers to help your company function.

Fusion Splicing

What can be done when a fiber optic cable is damaged?

Fusion splice, mechanical splice or replace.

What is Fusion Splicing?

Fusion splicing is the method used to fuse two fiber optic cables together by use of an electric arc that heats the glass threads to their melting point, thus fusing them together. This produces a continuous connection between the fibers enabling very low transmission loss.

HITECH Communications can expertly perform all of your fusion splicing needs, whether inside or outside your facility.

What is a mechanical splice?

Mechanical splicing is accomplished by using a self-contained assembly designed to hold the two fiber ends in a precisely aligned position thus enabling light to pass from one fiber into the other. The fibers aren’t permanently joined, just held together so that light can pass from one to another.

Telephone Systems

Why Do I need Voice Over IP (VoIP)?

VoIP (Voice over Internet Protocol) has revolutionized the way we can do business. You can now be sitting at an airport and be connected to your telephone system via smartphone as if you were sitting at your desk. This can be a great asset to any business; you are no longer tethered to your desk by a cord. There are also some great economic advantages to VoIP as well. When considering the cabling of your facility you no longer have to have separate phone and data lines, all of your communications can run over a single cable, essentially cutting your structured cabling costs in half.  The greatest benefit is an average cost savings of 33% over using conventional telephone company service. The savings just keep adding up month after month.

Do I need one cable or two?

The advantage with VoIP is you only need 1 cable. Most VoIP phones have a built in Ethernet switch that range from 10mb, 100mb or even gigabit. The advantage of the assortment of phones is a solution can be tailored to meet your needs.

Security

How quickly can I find an incident in the security footage?

There are many different parameters that can be set within a security system to catch different types of incidents. This means you can search and find the type of incident you are looking for within minutes.